Customer Service Representative Job at XPO Logistics, Wellford, SC

ZHc0cVJDbFIwTCtHSXZ2bXA3eEdBODBUNFE9PQ==
  • XPO Logistics
  • Wellford, SC

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $20.63
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Holiday work, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Advancing Beyond the Spectrum

Behavior Analyst (BCBA) FULL-TIME Job at Advancing Beyond the Spectrum

 ...We create cooperative partnerships between home, school, and community. Our services are...  ...The function of the Behavior Analyst (BCBA) is to plan, develop, and monitor treatment...  ...Highlights: Enjoy PTO &401K match , and more! Work Schedule: MondayFriday, No weekend work... 

White Deer ISD

School secretary Job at White Deer ISD

 ...Full job description White Deer High School is seeking a qualified secretary. Applicant must dress professionally; have proficient skills in typing, computer word processing, file maintenance, and time management. Effective communication skills, multitasking, and interpersonal... 

Vitaly Health

Locum Tenens - Critical Care Nurse Practitioner Job at Vitaly Health

 ...Job Title: Locum Tenens - Critical Care Nurse Practitioner Location: Connecticut State Position Overview: Our team at Vitaly Health is looking for a Critical Care Nurse Practitioner to join our Medical Center on a six months Locum Tenens basis, with a start... 

Amentum

Paralegal Job at Amentum

 ...information on all files is current. This allows attorneys and paralegal to find case information (record numbers, family names, local...  ...databases with decisions listed in the ROP made by the Board of Immigration Appeals (BIA). Close the cases in databases and make the... 

Anansys Staffing LLC

Senior Property Tax Consultant Job at Anansys Staffing LLC

 ...Position Title: Senior Property Tax Consultant - Full Time Location: Corporate Office in Vancouver, WA - Remote Work Possible Company Description: Our firm specializes in appealing commercial real estate assessments across the United States, covering...