Job Description

See yourself at Twilio

Join the team as Twilio’s next Director of Application and Cloud Security on Twilio’s Information Security team.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to accelerate and modernize our information security program, with a specialization in securing our products and cloud environments.

We are seeking an experienced leader with a background in application and/or product security who will be responsible for influencing engineering and business decisions to improve the security of our products and services.

Responsibilities

In this role, you’ll:

• Lead the development and implementation of an industry leading product security strategy and roadmap, aligned with the direction of Twilio’s product portfolio and strategy
• Build, develop, and execute on scalable and secure practices for the Twilio product engineering functions by leveraging automation and standardization
• Oversee application security and cloud security capabilities, following a “shift left” methodology to best integrate security throughout all phases of the software development lifecycle
• Evolve, iterate, and maintain a secure SDLC program to continuously deliver and improve security practices across a broad engineering community
• Identify and address security-related features and enhancements in Twilio’s cloud deployments spanning AWS, Google Cloud, and other cloud service providers
• Partner with stakeholders to identify opportunities and implement changes to modernize our product security program
• Align with senior executives on the company’s product security posture
• Lead a talented and experienced team of security engineers and managers
• Influence roadmaps and decisions, including anticipating roadblocks and challenges

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Experience leading a team of people managers and security engineers in the application, cloud, and/or product security domains
• 10+ years of experience in product security, including designing, implementing, and managing product security capabilities for cloud-based platforms and applications
• Software development experience, especially leading a product development organization
• Experience with engineering tools and practices, such as source control systems, continuous integration (CI), continuous deployment (CD)
• Experience with a broad range of security technologies and processes, including but not limited to threat modeling, vulnerability management, static and dynamic application security testing, software composition analysis, application and/or cloud security posture management, penetration testing, and bug bounty programs
• Experience presenting to senior management in both verbal and written communications

Desired:

• Hands-on software development skills with cloud service providers such as Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Experience leading a bug bounty program with security researchers

Location

This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $199,040 - $248,800.
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $210,720 - $263,400.
• Based in the San Francisco Bay area, California: $234,160 - $292,700.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.

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