Director Sales Engineering Job at I2c Inc, Redwood City, CA

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  • I2c Inc
  • Redwood City, CA

Job Description

Job Description

Lead the Sales Engineering (SE) team for i2c

Ensure quality delivery, either directly or through the SE team, of the following tasks:

Prepare and deliver solution concept documents that capture detail scope of client needs

Prepare and deliver in-depth technical presentations

Elicit, analyze, elaborate, and document prospect/customer business requirements, including functional, usability, and nonfunctional requirements

Review and understand existing client and prospect systems design/architecture and provide recommendations for supporting prospect business requirements

Deliver standard and customized product demonstrations in support of client and prospect sales opportunities

Contribute to the technical responses to questions in RFIs/RFPs

Assist in developing proposals, including solution proposals containing high-level scopes of work for potential services delivered

Opportunity assessment, competitive analysis, strategy, and expectation setting

Review of technical notes, when required, that are appropriate for viewing by both prospects and existing customers

Proactive communication of both challenges and opportunities to Product leadership as well as key internal partners such as Sales, Marketing, and Solutions Engineering

Creation of technical architecture diagrams, data flow diagrams, process flows, and integration specifications

Establishment and maintenance of excellent working relationships with other i2c departments

We are looking for

Education: Bachelors

Experience: 12+

Skills

Payments, Banking, and Fintech Knowledge

Experience in the banking technology sector and understanding of SaaS solutions.

Sound understanding of payment industry technologies, software, and systems

Experience with credit, debit, prepaid, and other payment products

Experience with issuing, issuer processing, and core banking

Experience with fraud prevention and risk management

Experience with regulatory compliance

Domain Expertise and Business Skills

Has worked as a sales engineer for a payment processing, fintech, or related company serving banks, credit unions, and fintech

Has led a sales engineering team in any of the above sectors/industries

Has developed, delivered, and enhanced client demos as part of a sales process

Soft Skills and Intangibles

Demonstrated ability to lead geographically distributed Sales Engineering teams, motivate, coach, and attract talent

Ability to work with clients, prospects, and industry partners in a solution-focused, culturally sensitive, and sales-oriented manner

Ability to rapidly learn, demonstrate, and communicate product knowledge

Excellent executive communicator, strong storyteller, and strategic thinker

Specific Tools, Technologies, or Equipment Skills

Proficient in MS Office and web collaboration technologies

Experience with RFP platforms (RFPIO, Responsive, RFP360, or similar)

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