IT Support Analyst (Level 2) Job at Astor & Sanders, Reston, VA

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  • Astor & Sanders
  • Reston, VA

Job Description

IT Support Analyst (Level 2)

 

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking an IT Support Analyst (Level 2) . This is a full-time onsite position based in the Reston, VA area.

 

Roles and Responsibilities

  • Provide hardware and software support for Windows desktops and laptops
  • Configure, test and install printers, scanners, network copier/printers
  • Use computer images to install and configure laptops and PCs
  • Ensure latest approved BIOS and patches are applied to PCs and laptops
  • Support users with file shares and permissions issues
  • Track, log and report each service request
  • Additional duties as assigned

Requirements

  • 3+ years of Windows support experience
  • 6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
  • Excellent problem-solving skills
  • Knowledge of Windows operating systems
  • Working knowledge of Microsoft Office Suite
  • Excellent documentation, collaborative and communication skills, both written and verbal

Benefits

Astor & Sanders Corporation () offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation (Astor) is an Equal Opportunity Employer.  

Some of our competitive benefits include:  

  • Medical and dental coverage  
  • 401k plan with employer contribution  
  • Paid holiday, vacation, and sick leave  
  • Metro-check program  
  • Tuition reimbursement  

Job Tags

Holiday work, Full time,

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