Overseas customer service training Job at TEMU, China

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  • TEMU
  • China

Job Description

Job responsibility

  1. according to the company and business needs, participate in the overseas customer service team training course system construction and training implementation;
  2. Empower the customer service team through training, improve the professionalism of the customer service team, and be responsible for the training effect;
  3. Communicated closely with colleagues such as quality inspection, paid attention to new training requirements and data feedback of training results, and made updated training courseware based on this;
  4. Establish a sharing mechanism for excellent customer service cases or negative cases, develop corresponding courses through cases, and continuously optimize customer service knowledge base and service awareness.

Job Tags

Full time, Overseas,

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